Privacy Policy - Orrell-Rugby

1. Introduction

At orrell-rugby.com (“the Website,” “we,” “our,” or “us”), your privacy, the security of your personal information, and your trust are of utmost importance. We are fully committed to protecting the data of our website visitors, customers, and subscribers. This Privacy Policy explains how we collect, use, store, share, and protect your information, and outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope and Data Controller

This Privacy Policy applies to all personal data collected through orrell-rugby.com, including but not limited to online visitors, customers, registered users, support contacts, and newsletter subscribers. For GDPR purposes, the data controller responsible for processing your personal information is:

Orrell Rugby
Email: [email protected]

By accessing orrell-rugby.com, you consent to the collection and use of your data in accordance with this policy.

3. Categories of Data Processed

We process the following categories of personal data depending on your interaction with our Website:

a) Usage Data
Information automatically collected through the use of orrell-rugby.com, which may include browser type, IP address, device type, pages visited, and session duration. This helps us analyze the performance of the Website and enhance user experience.

b) Account Data
Information you provide when creating an account or placing an order, such as your full name, email address, billing and shipping addresses, and phone number.

c) Profile Data
Preferences, purchase history, account settings, and behavioral data related to your activities on orrell-rugby.com.

d) Communication Data
Records of correspondences, including support inquiries, contact forms, emails, and other interactions. This data helps us respond to your inquiries and improve our services.

e) Technical Data
Information such as your device identifiers, operating system, screen resolution, browser language, and system configurations used for technical optimization.

f) Transaction Data
Details of payments and receipts including transaction IDs, payment method (limited to what is shared by the processor), and delivery or fulfillment details associated with purchases made on orrell-rugby.com.

g) Preference Data
Marketing communication preferences, subscribed services, interests in specific products or events, and consent records relating to promotional materials.

4. Legal Bases for Processing Personal Data

We process your personal data based on one or more of the following legal bases as defined by GDPR and CCPA:

– Consent: Where you give us clear permission (e.g., to send newsletters or use non-essential cookies).
– Contractual Necessity: When processing is required to fulfill a transaction, order, or agreement.
– Legitimate Interest: To improve our services, prevent fraud, analyze engagement, or contact you about relevant services (where our interests are not overridden by your data rights).
– Legal Obligation: When we are required by law to retain or disclose data, for example for accounting or regulatory purposes.

5. Your Rights

As a user residing in the European Union or California, you have particular rights relating to your personal data:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request corrections to incomplete or inaccurate data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your data where legally applicable.
– Right to Restrict Processing: You may request that we suspend processing of your data, particularly if you contest its accuracy.
– Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
– Right to Object: You may object to our processing where we rely on legitimate interests, including profiling for direct marketing.

California residents may also exercise:

– Right to Know: What personal information we collect, use, disclose, and sell.
– Right to Opt-Out: To instruct us not to sell your personal information.
– Right to Non-Discrimination: For exercising any of your CCPA rights.

To submit any such request, please contact us at [email protected]. We may require verification of your identity before responding.

6. Security Measures

We employ industry-standard technical and organizational measures to secure your data against unauthorized access, loss, misuse, or alteration. These include:

– HTTPS encryption across all areas of orrell-rugby.com
– Firewalls and intrusion detection systems
– Secure data storage with access restrictions
– Staff training in data protection
– Periodic system audits
– Secure payment gateways with PCI compliance (no credit card details are stored on our servers)

While we strive to use the most advanced measures available, no method of data transmission or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security of information shared on orrell-rugby.com.

7. International Transfers

We may transfer your personal data to third-party service providers and partners outside your jurisdiction, including regions not officially assessed as providing an adequate level of data protection under GDPR.

Where such transfers occur, we implement appropriate safeguards, including:
– Standard Contractual Clauses (SCCs) approved by the European Commission
– Binding Corporate Rules (BCRs) where applicable
– Requirements under the UK GDPR and CCPA where data crosses borders

8. Data Retention

We retain your personal data only as long as is necessary for the purposes described in this policy or as required by legal, regulatory, or operational needs:

– Usage Data: 26 months (for analytics)
– Account Data: Until account deletion or 7 years post inactivity
– Transaction Data: 7 years (to comply with tax and accounting obligations)
– Communication Data: 3 years following last contact
– Preference and Consent Data: 5 years from last submitted update

Upon expiry of the applicable retention period, data is securely erased or de-identified in accordance with industry best practices.

9. Cookie Policy

orrell-rugby.com uses cookies and similar technologies to improve user experience, provide functionality, and analyze traffic. Cookies fall into the following categories:

– Essential Cookies: Necessary for the functioning of core features (e.g., authentication, secure payment).
– Functional Cookies: Enable enhanced performance and personalization.
– Analytics Cookies: Help analyze traffic and usage to optimize our website (e.g., Google Analytics).
– Performance Cookies: Monitor performance, including error reporting and speed assessments.

These cookies may be set by us or third-party providers. Some cookies are session-based, while others are persistent.

10. Cookie Management and Legal Compliance

In compliance with GDPR and CCPA, we provide users the option to manage their cookie preferences via a dedicated cookie consent banner on our Website. You may:

– Opt-in or opt-out of non-essential cookies
– Withdraw consent at any time
– Manage cookies via browser settings

If you choose to disable cookies, certain features of orrell-rugby.com may not function correctly.

11. Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 13. If we learn we have inadvertently collected such data without verified parental consent, we will delete it promptly. Parents and guardians who believe that we may have collected data from a minor may contact us at [email protected].

12. Policy Updates

We reserve the right to revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, and service offerings. Any updates will be posted to this page, and, where appropriate, we will notify you through the Website or direct communication channels. You are advised to review this policy periodically to remain informed.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Website: https://orrell-rugby.com

We are committed to complying with all applicable privacy laws and resolving any complaints promptly, fairly, and transparently.